Privacy Policy

EXIT Realty Tri Cities Life

Effective Date: August 14, 2025

Last Updated: August 14, 2025

Introduction

EXIT Realty Tri Cities Life ("we," "us," "our," or "the Company") is a licensed real estate brokerage operating under Washington State Real Estate License Law (RCW 18.85). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, use our online services, or engage with our real estate brokerage services. By using our website or services, you agree to the practices described in this policy.

Designated Broker: Steve Lambert

License Information: Licensed under Washington State Department of Licensing

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide through:

• Contact Forms: Name, email address, phone number, preferred contact method
• Property Inquiry Forms: Contact details, property preferences, budget range, timeline
• Home Valuation Requests: Property address, contact information, property details
• Newsletter Signup: Email address, name, communication preferences
• Appointment Scheduling: Name, contact information, preferred times, service type
• Client Intake Forms: Financial information, housing needs, employment details (when applicable)

Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical Information: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, referring websites, search terms
• Location Information: General geographic location based on IP address
• Cookies and Tracking Data: As described in our Cookies section below

Real Estate Transaction Information

In connection with real estate services, we may collect:

• Property Information: Addresses, property characteristics, market data
• Transaction Details: Purchase/sale information, financing details, closing information
• Professional Network Data: Information shared with other real estate professionals, lenders, inspectors

How We Use Your Information

Real Estate Services

• Providing brokerage services under Washington State licensing requirements
• Matching clients with suitable properties or buyers
• Facilitating real estate transactions and communications
• Conducting comparative market analyses and property valuations
• Coordinating with other professionals (lenders, inspectors, attorneys)

Communication and Marketing

• Responding to your inquiries and service requests
• Sending property updates and market information
• Providing newsletters and real estate market insights
• Scheduling appointments and follow-up communications
• Customizing our services to your preferences

Business Operations

• Maintaining business records and client files
• Complying with Washington State real estate regulations
• Improving our website and services
• Analyzing website usage and performance
• Protecting against fraud and security threats

Information Sharing and Disclosure

We only share your personal information with your explicit consent or direction, including with real estate professionals, transaction partners such as lenders, inspectors, appraisers, attorneys, and title companies, and service providers as directed by you.

We may disclose information without consent only when required by law, for Washington State compliance, safety and security, or in connection with business transfers with continued privacy protections.

We do NOT sell, rent, or share your personal information with third parties for their marketing purposes without your explicit opt-in consent.

Data Security

We implement reasonable security safeguards including technical safeguards (firewalls, encryption, secure servers, access controls), administrative safeguards (staff training, privacy policies, regular security reviews), and physical safeguards (secure facilities, locked filing systems, controlled access).

Your Rights and Choices

You have the right to access, correct, and update your personal information. You can opt-out of marketing emails, modify communication preferences, and request data deletion subject to Washington State record-keeping requirements and ongoing transaction obligations.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, new legal requirements, technology improvements, or user feedback. We will notify you of material changes by posting the updated policy on our website with a new effective date.

Contact Information